Refund Policy

All meal plans/meals purchased through Personal Gourmet are 100% guaranteed. If you are not sattisfied with our product we will refund you the remaining days of your plan within a year of purchase.


The Personal Gourmet Service Pledge: We will deliver the daily meals under your meal plan by 6:00 a.m. (Toronto time) each day. We warrant that all meals delivered will be of reasonably acceptable quality and fit for consumption, and will be free from spoilage and damage.


If the meals delivered to you on any day do not meet our Service Pledge, then we will provide you with a complimentary meal in accordance with your purchased meal plan. To receive the complimentary day of meals, you must notify the Personal Gourmet office at: (416) 721-0560 by 6:00 p.m. (Toronto time) on the date the unsatisfactory meals were delivered.


The foregoing is your exclusive remedy in the event Personal Gourmet fails to meet its Service Pledge. In no event will Personal Gourmet be liable for any indirect, special or consequential damages.


Please be advised that credits expire 12 months after date of purchase.

Why Choose Personal Gourmet?

Personal Gourmet is the #1 Home Food Delivery
servicing over 10,000 customers since 2007!

Each menu is personalized to your own calorie level
We provide flexibility that works with your lifestyle
Our programs have no start date, end date or need for consecutive days
Provides the tools necessary to lose or maintain weight

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What Our Happy Eaters Have to Say

I love the program! After having a third child, I found it very hard to lose the weight on my own, especially when breastfeeding. Personal gourmet helped me acheive my prepregnancy weight and lose the last 10 pounds in under a month! The food was delicious and easy for a mom on the go. Thank you for all your help!
Dana L
In reference to your email about sending in success stories, here's mine! I started with Personal Gourmet just over a month ago and I'm very happy to say that I've lost over 14 pounds over those four weeks! And I'm in this for the long haul, and considering how much I weigh, 400 pounds, that haul is going to be pretty long!
Doug H
I wanted to let you all know that I thoroughly enjoyed the program. I had anticipated good food as I've been a fan of Rose's for many years..but the food exceeded my expectations! I was able to lose 5lbs so far, but more importantly, the meals helped to "reset" my idea of adequate portions for myself and introduced me to alternative grains such as barley, quinoa and bulgar which kept me satisfied. My goal now will be to continue to incorporate this new learning into my own cooking! Thank you.
Renee Filippo Mississauga, Ontario

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