| Do you have a question about Personal Gourmet? We serve the answers up right here. |
How does it work?
As a Personal Gourmet client, you will receive all of your freshly prepared meals at your home or a chosen location before 6 a.m. daily (between 7pm and 2am the night before). If you live in a private home, your meals are placed in a designated pre-discussed location. If you live in a condo or apartment with a concierge the meals can be arranged to be left with them. If your building does not have a concierge, we will arrange ahead of time to obtain a key to access the front door of the building. Your key will be returned on your last drop off day. How many calories do I need in a day? Your metabolism is an estimate of how many calories your body needs to maintain its current weight. It shows the number of calories per day your body burns, regardless of exercise. In order to lose weight, you need to increase your daily activity or consume fewer calories than those needed to maintain your weight. It is important that we know your calorie level, because it will allow us to craft a food regime that will facilitate weight loss. “Calculate Calorie Level” to find out what calorie level you are on and we can personalize the program that works best for you. This looks like too much food. Is it the right amount for me? Personal Gourmet creates a personal program to each individual’s calorie needs. It may seem like a lot of food but it’s just a lot of good food! To put things in to perspective, a bag of non buttered movie popcorn is the same as Personal Gourmet’s 3 meals and 2 snacks. That’s a 1200 calorie level! How and When Can I Start? Personal Gourmet directly at 416-721-0560 or visit
How much does the service cost? Please go to our pricing page to see which program fits you best.
Can I have food for my family? We offer 10% off your family members meal program if you sign up on the same day. You can choose to order additional items for family members using the a la carte feature or choose from our family meal programs or kids programs. What if I need to take time off? Our program is very flexible. There is no start date or end date. Start and stop as often as you need. We can manage your calendar or you can. Your days never expire.
What if I am allergic or dislike a particular food?
There are at least two choices a day per meal to allow you to avoid getting things you cannot eat. Please also contact our food specialist and they can assist you in helping you make the perfect plan. What do I do with the empty bags and ice packs?
It’s simple: just leave your empty bag, including ice packs, outside your door. If you should forget, just leave both bags out the following evening. Unreturned bags will result in a $25.00 service charge. Bags are tracked on an ongoing basis. What program is best for me? Each program at Personal Gourmet is personalized to our clients needs. We recommend our clients lose 1% of their weight each week. We also offer programs that allow you to maintain your weight. Personal Gourmet does all the work for you. All you have to do is sit down and enjoy HEALTHY gourmet meals that taste GREAT!
Do you have to have food delivered every day?
No. Even though we do deliver every day (except Friday we deliver for the weekend) We can personalize the delivery dates to your needs. Is there a vegetarian meal plan? Yes, we offer a vegetarian options for each meal of the day.
Are the containers recyclable? Our containers are made from PolyPropylene code 5 and are recyclable We do not use BPA in any of our products. Please note you can keep your containers or send back empty containers in bag provided and we will recycle the containers for you. Please make sure that bag is tied tightly.
How do I reheat my food? Food Delivery Reheating Guideline All of our meals are fully cooked and only need to be reheated to serving temperature. Microwave instructions: Warning: Remove lid of container and take out any little containers before microwaving. Replace lid onto container and place into microwave.
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